JE
Juan E

1 reviews | Active since Jan 2024

18 Jan 2024, 14:35

Ram Nothing to Nothing courier

Worst service and customer service than any other courier service out there. I live 30km from the closest road. I spoke to the driver and agreed to meet up at a point. When I arrived he informed me he is on his way to Rustenburg I must wait for an hour. After two and a half hours he does not answer my phone calls. I call customer service who informed me I must just wait and dropped the call. They have now closed the delivery saying they can not get a hold of me!

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply20 Jan 2024, 09:47
Official
Good day Juan,

Thank you for reaching out to Ram Hand to Hand Couriers and bringing this to our attention.  We are  glad that your parcel was delivered successfully without fil this time.  We are very sorry for the delay and inconvenience we have caused you with your delivery I can assure you that is not a true reflection of how we do business.  we will look into this matter  and ensure that something like this never ever happens to anyone else.