MK
Mogamat K

1 reviews | Active since Jul 2010

10 Mar 2022, 09:29

Ram non delivery

I have had 2 poor experiences with RAM couriers.

Monday - no delivery. I called and am told they didn't have my number.

I arranged for today Thursday delivery. Nothing on tracking so called at 9:22am. I had already called about 7am and 8am.

Its not yet out for delivery at 9AM despite being told earlier it would be sent out for delivery.

Sadly Ram consistently below par.

0
Replies (4)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply10 Mar 2022, 12:09
Official
Hello Mogamat.

We do apologise for the experience you had in the delivery of your parcel.

Please provide to us the tracking number for your parcel so that we can have it delivered at the soonest possible time.

Kind regards.
MK
Mogamat K's update10 Mar 2022, 12:22
Reviewer Update
Thanks sent via private reply
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply10 Mar 2022, 15:24
Official
Tracking shows that the parcel was delivered just after one pm:

      -   RAMMobile Delivered - RECEIVED BY MOGAMAT KAMWEIWN
MK
Mogamat K's update31 Mar 2022, 07:05
Reviewer Update
They delivered BUT ID number and RICA address was totally wrong. Vodacom blames RAM and I can believe it.

Initially claimed couldn't deliver because they didnt have my number. How do you accept delivery without asking Vodacom for it IF RAM claims unable to deliver without my cell number? Tracking/logistics system needs overhaul.