JS
Johannes S

1 reviews | Active since Jan 2012

31 May 2019, 14:50

RAM no service

Hi

Opted for one of their Fantastic Friday specials last week Friday through the call centre. Specifically asked them to deliver it to my work address. Wednesday RAM couriers sent me a sms to deliver to my home address. I contacted them, they dropped my call or answered call without speak to me eventually got through to change address. Yesterday contacted both Cell C and RAM - Cell C sent email to change delivery address. Today RAM still has my home address, phone still not delivered. Logged a complaint - still waiting for somebody to contact me.

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply31 May 2019, 14:54
Official
Good day, 
 
We do apologize for all inconveniences caused. This will be investigated and we will contact you directly for all delivery details 
Thank you 
Warm regards