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Cynthia N
1 reviews | Active since Aug 2024
05 Dec 2024, 08:57
Ram nightmare
Worst service, my order with tracking number UARZZNXL did not have an update yesterday 4 December 2024 and they have had my parcel since the 2nd of December. I need the parcel delivered today cause it has to work tomorrow...their contact centre is not answering calls and the whatsapp line is useless.
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Replies (5)0
Replies (5)
Ram Hand To Hand Couriers's replyOfficial
05 Dec 2024, 09:37Good day Cynthia Ndhlovu
Thank you for contacting Ram
due to peak season parcels are delayed but we are hard at work locating and dispatching parcels
Apologies for inconvenience caused we will try arrange delivery for today
Thank you
Ram Management
Thank you for contacting Ram
due to peak season parcels are delayed but we are hard at work locating and dispatching parcels
Apologies for inconvenience caused we will try arrange delivery for today
Thank you
Ram Management
Ram Hand To Hand Couriers's reply05 Dec 2024, 09:37
Official
Good day Cynthia Ndhlovu
Thank you for contacting Ram
due to peak season parcels are delayed but we are hard at work locating and dispatching parcels
Apologies for inconvenience caused we will try arrange delivery for today
Thank you
Ram Management
Thank you for contacting Ram
due to peak season parcels are delayed but we are hard at work locating and dispatching parcels
Apologies for inconvenience caused we will try arrange delivery for today
Thank you
Ram Management
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Cynthia N's updateReviewer Update
05 Dec 2024, 10:21Your agents are saying my delivery will go out tomorrow and the items need to work tomorrow morning for my sons graduation....and I know I might get the delivery late tomorrow....had I been updated about the delay of deliveries I wouldn't have ordered as this is a huge inconvenience.
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Cynthia N's update05 Dec 2024, 10:21
Reviewer Update
Your agents are saying my delivery will go out tomorrow and the items need to work tomorrow morning for my sons graduation....and I know I might get the delivery late tomorrow....had I been updated about the delay of deliveries I wouldn't have ordered as this is a huge inconvenience.
Ram Hand To Hand Couriers's replyOfficial
05 Dec 2024, 10:39We humbly apologize for the delay
Ram Hand To Hand Couriers's reply05 Dec 2024, 10:39
Official
We humbly apologize for the delay
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Cynthia N's updateReviewer Update
05 Dec 2024, 12:55I do not need an apology I need the delivery before 10am tomorrow, The delay was on your side and since you know that festive season you get busy why not get more drivers? You do not consider us as customers honestly
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Cynthia N's update05 Dec 2024, 12:55
Reviewer Update
I do not need an apology I need the delivery before 10am tomorrow, The delay was on your side and since you know that festive season you get busy why not get more drivers? You do not consider us as customers honestly
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Cynthia N's updateReviewer Update
06 Dec 2024, 13:04Still no update about my deliver today, no phone call no sms nothing. Your services suck I wonder why these stores are still using you to deliver their parcels 🚮
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Cynthia N's update06 Dec 2024, 13:04
Reviewer Update
Still no update about my deliver today, no phone call no sms nothing. Your services suck I wonder why these stores are still using you to deliver their parcels 🚮