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wilma.luczyn wilma.luczyn
1 reviews | Active since Nov 2016
07 May 2021, 11:38
Ram never deliver and dont know how to use GPS
Just as bad as Vodacom. Not willing to help at all. Staff is rude and abrupt with a lot of excuses. Got one braincell and that braincell is permanently on leave. Should really go for customer service courses
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Ram Hand To Hand Couriers's replyOfficial
10 May 2021, 08:48Good morning Wilma.
Apologies for the experience that you had with the customer service consultants.
Please advise as to what happened in you being assisted so that we can resolve the matter at the soonest possible time.
It appears that the tracking/reference number you have provided is for a parcel that has been delivered in January already.
Kind regards.
Apologies for the experience that you had with the customer service consultants.
Please advise as to what happened in you being assisted so that we can resolve the matter at the soonest possible time.
It appears that the tracking/reference number you have provided is for a parcel that has been delivered in January already.
Kind regards.
Ram Hand To Hand Couriers's reply10 May 2021, 08:48
Official
Good morning Wilma.
Apologies for the experience that you had with the customer service consultants.
Please advise as to what happened in you being assisted so that we can resolve the matter at the soonest possible time.
It appears that the tracking/reference number you have provided is for a parcel that has been delivered in January already.
Kind regards.
Apologies for the experience that you had with the customer service consultants.
Please advise as to what happened in you being assisted so that we can resolve the matter at the soonest possible time.
It appears that the tracking/reference number you have provided is for a parcel that has been delivered in January already.
Kind regards.