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Philly M
1 reviews | Active since Oct 2024
02 Oct 2024, 09:02
RAM NELSPRUIT IS THE WORST
I will never use Ram couriers again in my life. Ram Nelspruit have shown me the worst of experience from any service providers I have ever used. At one point I even thought I was ****med. I ordered 20 items from Bash and they used multiple deliveries from different couriers one courier delivered the next day the other two 2nd day and now on the 11th day RAM is sending me the text every evening “Your delivery was unsuccessful due to no one at home please re-attempt the delivery. When you call them they tell you your phone was unavailable and they do that with no signs of respect.
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Ram Hand To Hand Couriers's replyOfficial
02 Oct 2024, 13:23Dear Philly Mosoa,
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please be advised this parcel will definitely be delivered tomorrow successfully .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please be advised this parcel will definitely be delivered tomorrow successfully .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's reply02 Oct 2024, 13:23
Official
Dear Philly Mosoa,
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please be advised this parcel will definitely be delivered tomorrow successfully .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please be advised this parcel will definitely be delivered tomorrow successfully .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.