RAM left me no other choice but to report this

I ordered a new device from Vodacom and received confirmation from RAM (waybill # K***) that it left JHB on 29/04/2020 and was going to be delivered to me on 30/04/2020. They were very clear that delivery takes place between "8am to 5pm during weekdays". On the 30th, the following message was posted by RAM: 06:43pm - UNSUCCESSFULL DELIVERY IN Cape Town - RAM - Re-attempt delivery. 4 May 2020 - 06:37pm UNSUCCESSFULL DELIVERY IN Cape Town - RAM - Re-attempt delivery. 5 May 2020 - 06:57pm UNSUCCESSFULL DELIVERY IN Cape Town - RAM - Re-attempt delivery. 6 May 2020 - 06:37pm UNSUCCESSFULL DELIVERY IN Cape Town - RAM - Re-attempt delivery. I have 2 witnesses who will confirm under oath that there was no attempted deliveries on any of the above dates. I have tried contacting RAM on *** four times over the past few days and the line just kept going dead. I e-mailed them twice and no response was received. Whereto now, RAM?