Ram is useless

RAM couriers is the pits,these people were supposed to deliver my order yesterday then they cancelled,a day later they call asking if I’m home and I tel them I’m 5 minutes away then they say the driver will deliver if I’m home next he tells the driver is in Meyerton where’s I stay in alberton,I call their call centre to find out were my parcel is they say address has been changed and it will be delivered next day,next thing I track my order it shows order is returned and they couldn’t deliver and they keep telling me address changed and when I ask who changed they say they don’t know