RK
RIAAZ K

1 reviews | Active since Nov 2013

14 Nov 2017, 12:42

RAM IS USELESS

Received a call on friday at 17h30 for first time from courier company to say they at my work reception to deliver parcel - I was home already and courier said they dont deliver weekends but will arrange for monday morning. On monday I called thrice only to be told on last call that it will be delivered tuesday. I received a sms tuesday morning to say package out for delivery - no calls - I then called ********** 726 a few times to request when parcel will arrive so that I am here when it comes - spoke to igsaan he said he will follow up i must hold - held on for 13 mins and couldnt anymore - called back and a girl tried to put me thru - line just rang and rang - tried to get her back on line just heard background noise from call centre but no response - seriously fed up now - called again spoke to charity ntwenya - she promised to follow up and get back to me - will see what happens - not holding my breath The only thing you can be sure of with these companies is mediocrity ..... that they excel at ...

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply14 Nov 2017, 14:24
Official

Good day Riaaz,

Thank you for your post

We do apologies for all inconveniences caused. We will look into this and be in contact with you

Thank you

Warm regards

Ram Team