mB
mandy B
1 reviews | Active since May 2017
24 Jul 2024, 15:14
Ram is a ****
Worst company courier ever and worst part you cant even contact them. They will send you automated email that you cant even respond, only to tell you that the delivery guy tried calling which he never did. I am soo disappointed with this company
Helpful (0)
Replies (2)0
Replies (2)
Ram Hand To Hand Couriers's replyOfficial
25 Jul 2024, 10:47Dear Mandy Bele
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Unfortunately we had incorrect suburb provided by your service provider , parcel is being redirected to correct hub for delivery tomorrow
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Unfortunately we had incorrect suburb provided by your service provider , parcel is being redirected to correct hub for delivery tomorrow
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's reply25 Jul 2024, 10:47
Official
Dear Mandy Bele
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Unfortunately we had incorrect suburb provided by your service provider , parcel is being redirected to correct hub for delivery tomorrow
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Unfortunately we had incorrect suburb provided by your service provider , parcel is being redirected to correct hub for delivery tomorrow
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
mB
mandy B's updateReviewer Update
25 Jul 2024, 12:55But even now i havent received my delivery not even a communication from you at all
mB
mandy B's update25 Jul 2024, 12:55
Reviewer Update
But even now i havent received my delivery not even a communication from you at all