RD
Rochelle D
1 reviews | Active since Nov 2019
18 Nov 2020, 08:42
RAM Incompetence
So they were suppose to deliver my rain SIM card last week already and still a no show after I gave them directions. Emailed my complain and they brushed it off and closed the query. Totally unprofessional and will run Rains business to the ground if they stay contracted to them or any other of their clients. Stay away from RAM COURIERS! Worse they display total callousness!
Helpful (0)
Replies (4)0
Replies (4)
Ram Hand To Hand Couriers's replyOfficial
18 Nov 2020, 20:24Hi Rochelle.
We do apologise for any inconveniences caused in the delayed delivery of your parcel.
Please do provide to us the tracking number for your parcel so that we can look into the matter and have your parcel delivered to you at the soonest possible time.
Kind regards.
We do apologise for any inconveniences caused in the delayed delivery of your parcel.
Please do provide to us the tracking number for your parcel so that we can look into the matter and have your parcel delivered to you at the soonest possible time.
Kind regards.
Ram Hand To Hand Couriers's reply18 Nov 2020, 20:24
Official
Hi Rochelle.
We do apologise for any inconveniences caused in the delayed delivery of your parcel.
Please do provide to us the tracking number for your parcel so that we can look into the matter and have your parcel delivered to you at the soonest possible time.
Kind regards.
We do apologise for any inconveniences caused in the delayed delivery of your parcel.
Please do provide to us the tracking number for your parcel so that we can look into the matter and have your parcel delivered to you at the soonest possible time.
Kind regards.
RD
Rochelle D's updateReviewer Update
18 Nov 2020, 20:29You guys say you destroyed the parcel and I’m not buying that.
Tracking RAIN04-***8
Tracking RAIN04-***8
RD
Rochelle D's update18 Nov 2020, 20:29
Reviewer Update
You guys say you destroyed the parcel and I’m not buying that.
Tracking RAIN04-***8
Tracking RAIN04-***8
RD
Rochelle D's updateReviewer Update
19 Nov 2020, 12:28The day is gone and there is still no action from you people! Should I be writing a new review on your callousness?
RD
Rochelle D's update19 Nov 2020, 12:28
Reviewer Update
The day is gone and there is still no action from you people! Should I be writing a new review on your callousness?
Ram Hand To Hand Couriers's replyOfficial
20 Nov 2020, 16:19Good day Rochelle.
The movement of the parcel has been seized because the parcel has exceeded delivery attempts. We are obliged to attempt deliveries not more than three times.
If you would like to receive the sim card, please contact the service provider and reorder the parcel again from them.
Kind regards.
The movement of the parcel has been seized because the parcel has exceeded delivery attempts. We are obliged to attempt deliveries not more than three times.
If you would like to receive the sim card, please contact the service provider and reorder the parcel again from them.
Kind regards.
Ram Hand To Hand Couriers's reply20 Nov 2020, 16:19
Official
Good day Rochelle.
The movement of the parcel has been seized because the parcel has exceeded delivery attempts. We are obliged to attempt deliveries not more than three times.
If you would like to receive the sim card, please contact the service provider and reorder the parcel again from them.
Kind regards.
The movement of the parcel has been seized because the parcel has exceeded delivery attempts. We are obliged to attempt deliveries not more than three times.
If you would like to receive the sim card, please contact the service provider and reorder the parcel again from them.
Kind regards.