RM
Rosalia M

1 reviews | Active since Mar 2009

19 Dec 2025, 15:44

Ram hand to hand couriers shocking service

Do not recommend. MTG1T***1 Twice now RAM have pretended to contact me to deliver HOWEVER 1. This is not necessary and 2) in the second instance not true.

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply22 Dec 2025, 09:42
Official
Dear Rosalia 


We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.

delivery is out today we will ensure to deliver today .

We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
 
Once again we humbly apologize and appreciate your patience and understanding.
  
  Sincerely,