SN
Shanay N
1 reviews | Active since Oct 2024
02 Oct 2024, 18:10
Ram hand to hand couriers
I have ordered a phone from the bash app and you guys was expected to delivery today and you guys have handed over my delivery to someone else, this is unacceptable, I want prooof the pod and signature of who signed for my delivery because this is unacceptable, you guys are giving your customers delivery to just anyone without checking identification to see if the right customer is receiving the delivery, very poor service, I hope no one uses you guys as a courier
Helpful (0)
Replies (2)0
Replies (2)
Ram Hand To Hand Couriers's replyOfficial
03 Oct 2024, 12:41Dear Shanay Naidoo,
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please provide a waybill number so we can assist you
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's reply03 Oct 2024, 12:41
Official
Dear Shanay Naidoo,
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please provide a waybill number so we can assist you
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's replyOfficial
04 Oct 2024, 08:17Good day ,
please be advised the parcel was returned back to the store as it was not meant to be handed over to Ram
Please kindly contact Bash for further assistance
Thank you very much
please be advised the parcel was returned back to the store as it was not meant to be handed over to Ram
Please kindly contact Bash for further assistance
Thank you very much
Ram Hand To Hand Couriers's reply04 Oct 2024, 08:17
Official
Good day ,
please be advised the parcel was returned back to the store as it was not meant to be handed over to Ram
Please kindly contact Bash for further assistance
Thank you very much
please be advised the parcel was returned back to the store as it was not meant to be handed over to Ram
Please kindly contact Bash for further assistance
Thank you very much