AP
ANGELIQUE P

1 reviews | Active since Apr 2013

15 Oct 2021, 14:04

RAM HAND TO HAND COURIERS.

RAM hand to hand couriers is the worse ever. They dont comunicate and the app is bad. Their support system is ill. They need help!!! BAD ,BAD,BAD

0
Replies (3)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply18 Oct 2021, 14:26
Official
Good day Angelique.

Tracking shows that the parcel has been delivered successfully on Friday, few minutes after your review was posted:

  -  DELIVERED, RECEIVED BY PATEL CALEB 


Kind regards.
AP
ANGELIQUE P's update18 Oct 2021, 20:25
Reviewer Update
Good Evening Ram Hand to Hand delivery
For your information YES you did deliver to my son a few minutes LATER. AFTER I MADE MORE THAN 5 PHONE CALLS A DAY FOR 4 DAYS AND SENT SMS'S TO YOUR ONLINE CHAT. I ONLY DID GET AN IMEDIATE RESPONSE FROM XAVORE AFTER I SMS AND SAID I WILL REPORT YOU TO HELLOPETER. I ASKED FOR A MANAGER YOU COULDN'T EVEN DO THAT. I have the proof and screenshots just admit to the poor service and get a selution to get better the SERVICES. I don't have to even prove myself just look at your stats on hellopeter. Kind regards Angelique
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply19 Oct 2021, 10:09
Official
Good morning.

Consignment was well within delivery parameters/SLA. Meaning delivery was never late.

We had the parcel with us for less than three days.

Kind regards.