LS
Lala S
1 reviews | Active since Dec 2019
13 Dec 2019, 08:12
Ram Hand to Hand Courier is a nightmare.
It's been a whole two weeks since iKhokha sent my parcel to Ram. To this day I don't have my parcel. They don't communicate availability time with you. A guy called Shayisani told me that they don't use GPRS when he went to an incorrect address and left my parcel behind two days in a row on purpose. His attitude stinks but it wasn't as worse as Sphiwe who called me to bully me at 07:24 telling me things I told Shayisani. This made me break down because it is affecting my business and puts me at risk! This company doesn't even have a working customer service number. I have to communicate with them via iKhokha.
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Ram Hand To Hand Couriers's replyOfficial
13 Dec 2019, 18:34Good day. Thank you for your post. Our most humble apologies for the late delivery and service level you have received. Your compliant will be lodged and handed over to senior management to investigate further and deal with relevant parties that contributed to you complaint. Kind regards
Ram Hand To Hand Couriers's reply13 Dec 2019, 18:34
Official
Good day. Thank you for your post. Our most humble apologies for the late delivery and service level you have received. Your compliant will be lodged and handed over to senior management to investigate further and deal with relevant parties that contributed to you complaint. Kind regards