RAM HAND TO HAND CORIERS

I WAS EXPECTING A PARCEL FROM THEM AND THE 1 PARCEL CAME THEY WERE MEANT TO DELIVER THE OTHER 1 THE NEXT DAY BUT IT NEVER ARRIVED. I GOT A CALL FROM THEM TODAY TO SAY THAT IT WILL BE DELIVERED TOMORROW AND WHEN I WANTED TO GIVE THE MAN MY ADDRESS HE SAID HE WILL SEND MT PARCEL BACK TO VODACOM. AND PUT THE PHONE DOWN IN MY EAR. THE SERVICE YOU GET FROM THEM IS TERRIBLE AND THE WAY THEY SPEAK TO YOU IS ANOTHER STORY. DON'T THINK THEY WERE TAUGHT ANY PHONE ETHICS. VERY DISAPPOINTED IN THEIR SERVICE.