sZ
slindile Z
1 reviews | Active since Apr 2020
11 Jan 2022, 19:02
Ram guy very rude
Today I was expecting my parcel from Sport Scene online when I received a call from very rude guy,asking me where Am I.I tried to explain to him ,he was so mad he started shouting at me on the phone. When he came he was so mad at me shouting at me again,I 've never seen something like that he was like ready to kill someone.I 've never been shouted at like that in my entire life,when I told him that I will report him he said I must go ahead.
Helpful (0)
Replies (3)0
Replies (3)
Ram Hand To Hand Couriers's replyOfficial
14 Jan 2022, 09:14Hello Slindile.
We are sorry to hear about your experience with the courier crew.
Please note that it is totally unacceptable behaviour from the courier and we do not tolerate such from any of the personnel.
Please provide to us the tracking number for your parcel so that we can be able to investigate the delivery incident in its entirety.
Kind regards
We are sorry to hear about your experience with the courier crew.
Please note that it is totally unacceptable behaviour from the courier and we do not tolerate such from any of the personnel.
Please provide to us the tracking number for your parcel so that we can be able to investigate the delivery incident in its entirety.
Kind regards
Ram Hand To Hand Couriers's reply14 Jan 2022, 09:14
Official
Hello Slindile.
We are sorry to hear about your experience with the courier crew.
Please note that it is totally unacceptable behaviour from the courier and we do not tolerate such from any of the personnel.
Please provide to us the tracking number for your parcel so that we can be able to investigate the delivery incident in its entirety.
Kind regards
We are sorry to hear about your experience with the courier crew.
Please note that it is totally unacceptable behaviour from the courier and we do not tolerate such from any of the personnel.
Please provide to us the tracking number for your parcel so that we can be able to investigate the delivery incident in its entirety.
Kind regards
sZ
slindile Z's updateReviewer Update
14 Jan 2022, 14:02Parcel numberAAAA***
sZ
slindile Z's update14 Jan 2022, 14:02
Reviewer Update
Parcel numberAAAA***
Ram Hand To Hand Couriers's replyOfficial
14 Jan 2022, 16:27Thank you.
This has been reported to the hub management team for corrective action. They will endeavour resolve the matter to the best possible solution as soon as possible.
This has been reported to the hub management team for corrective action. They will endeavour resolve the matter to the best possible solution as soon as possible.
Ram Hand To Hand Couriers's reply14 Jan 2022, 16:27
Official
Thank you.
This has been reported to the hub management team for corrective action. They will endeavour resolve the matter to the best possible solution as soon as possible.
This has been reported to the hub management team for corrective action. They will endeavour resolve the matter to the best possible solution as soon as possible.