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Sam N

1 reviews | Active since Nov 2015

11 Nov 2015, 06:34

Ram False Tracking Reports!!

I am so disapointed in the customer service I received from this courier company, the level of dishonesty is just so unprofessional, I was due to receive a parcel yesterday at work and kept very close monitoring to their online parcel tracking. Imagine my surprise when i check the tracker (still seated at my desk) at 4h40pm yesterday and it reads \No Delivery Attempt - CLIENT NOT AVALIBLE AT GIVEN ADDRESS "this was updated at 4h30pm on their system"

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply11 Nov 2015, 07:41
Official
Hello sammiepn,

Good day

My sincere apologies with regards to this, I will look into this and will revert ASAP.

As discussed telephonically we will deliver to you before 12 today.

Kind Regards

Lulu Pretorius