MK
Morris K

1 reviews | Active since Aug 2018

03 Dec 2021, 14:07

Ram Express Delivery is Not Express

One week and my package is still not delivered and status has not changed. The call center agent hung up after asking me to hold while she checks ( I guess she was checking if my airtime would last for 5 min).

I paid for an "express delivery". Definitely not getting what I paid for.

0
Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply03 Dec 2021, 16:49
Official
Good day Morris.

Apologies for the experience you had with contacting the customer service department and the inconvenience caused.

Please note that the parcel is on the road to be received by DBN hub. Delivery should be done from Monday.

Kind regards