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Xolani N
1 reviews | Active since Feb 2021
24 Aug 2021, 08:33
RAM durban warehouse is horrible
My order arrived at their durban warehouse on Saturday already but its not being delivered to me. Why was it not delivered on Monday or at least today because there are no signs that I'll be getting it today
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Replies (3)0
Replies (3)
Ram Hand To Hand Couriers's replyOfficial
24 Aug 2021, 08:52Hi Xolani.
We do apologise for the delayed delivery of your parcel and the inconvenience caused in this regard.
The matter has been escalated to the Durban hub so that they contact you for delivery arrangements today.
Kind regards.
We do apologise for the delayed delivery of your parcel and the inconvenience caused in this regard.
The matter has been escalated to the Durban hub so that they contact you for delivery arrangements today.
Kind regards.
Ram Hand To Hand Couriers's reply24 Aug 2021, 08:52
Official
Hi Xolani.
We do apologise for the delayed delivery of your parcel and the inconvenience caused in this regard.
The matter has been escalated to the Durban hub so that they contact you for delivery arrangements today.
Kind regards.
We do apologise for the delayed delivery of your parcel and the inconvenience caused in this regard.
The matter has been escalated to the Durban hub so that they contact you for delivery arrangements today.
Kind regards.
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Xolani N's updateReviewer Update
24 Aug 2021, 10:53Thanks for escalating my matter. Parcel received but you need to do something about the service at your durban warehouse because this was the 2nd time I issues with them. My orders always track well and time from CT to JHB to DBN. Problem always comes when I must get my delivery from the DBN warehouse
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Xolani N's update24 Aug 2021, 10:53
Reviewer Update
Thanks for escalating my matter. Parcel received but you need to do something about the service at your durban warehouse because this was the 2nd time I issues with them. My orders always track well and time from CT to JHB to DBN. Problem always comes when I must get my delivery from the DBN warehouse
Ram Hand To Hand Couriers's replyOfficial
24 Aug 2021, 17:03Noted. We will bring it to the attention of the hub manager to resolve and prevent it from happening in the future.
We are happy that you have successfully received the parcel at your address.
We are happy that you have successfully received the parcel at your address.
Ram Hand To Hand Couriers's reply24 Aug 2021, 17:03
Official
Noted. We will bring it to the attention of the hub manager to resolve and prevent it from happening in the future.
We are happy that you have successfully received the parcel at your address.
We are happy that you have successfully received the parcel at your address.