nS
nhlanhla S
1 reviews | Active since Apr 2013
07 Oct 2024, 14:03
RAM Driver Rude and bad service
The driver allocated to deliver parcel 116850 is rude to the core ,why is he working with people and be this rude . He Ignored while made an effort to wave to him and run to receive my parcel this is rude and not how customers must be treated . I will execute legal action if any amount is billed from my Fnb account due to this . He should have waited rather than ignoring a customer Im not his Child .
Helpful (0)
Replies (3)0
Replies (3)
Ram Hand To Hand Couriers's replyOfficial
07 Oct 2024, 15:48Dear Nhlanhla sithole
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please be advised parcel has been delivered successfully.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please be advised parcel has been delivered successfully.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's reply07 Oct 2024, 15:48
Official
Dear Nhlanhla sithole
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please be advised parcel has been delivered successfully.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised collection times and commitments. We understand the importance of reliable and timely collections as well as deliveries.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Please be advised parcel has been delivered successfully.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
nS
nhlanhla S's updateReviewer Update
07 Oct 2024, 15:52The parcel was not delivered as I highlighted on my complaint the Driver was rude and I never received the parcel.
It is misleading the public saying it was delivered successfully.
It is misleading the public saying it was delivered successfully.
nS
nhlanhla S's update07 Oct 2024, 15:52
Reviewer Update
The parcel was not delivered as I highlighted on my complaint the Driver was rude and I never received the parcel.
It is misleading the public saying it was delivered successfully.
It is misleading the public saying it was delivered successfully.
Ram Hand To Hand Couriers's replyOfficial
08 Oct 2024, 09:34Good day
please advise if you are working at the school , as per our couriers they are saying the school is a meetup point which we do not allow due to security reasons
please advise if you are working at the school , as per our couriers they are saying the school is a meetup point which we do not allow due to security reasons
Ram Hand To Hand Couriers's reply08 Oct 2024, 09:34
Official
Good day
please advise if you are working at the school , as per our couriers they are saying the school is a meetup point which we do not allow due to security reasons
please advise if you are working at the school , as per our couriers they are saying the school is a meetup point which we do not allow due to security reasons