PjVw
Pieter johan Van wyk

1 reviews | Active since Jun 2019

24 Jun 2019, 18:27

Ram don't have good service

Wish I could have a half star.... I phone's ram on ***. To ask for assistance on when my package will be delivered, the answer I got was a '' I don't know". And also that only one was displayed Vodacom send me a SMS on both phones(me and my wife's phone) with our track numbers k###### that it was consigned to ram. He could not assist me further. So thumbs up to ram for you non helpful service. And for being so slow on delivery. Riverdale couriers is the best in the western cape they do next day deliveries and they don't leave you clueless. Such a pity we can't choose our own couriers to pick up our parcels. I would gladly pay for that myself. But people if you want to upgrade please go to vodacom yourself do not ask for delivery you will not be satisfied. Ram can't keep up to standards like they use to do a few years ago.

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Replies (4)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply25 Jun 2019, 13:23
Official
Good day Mr Van Wyk, firstly i would like to sincerely apologies for the service that had received, I have inquired with branch that will be delivering your parcel, I also called your number but it went to voice mail. We are servicing your area on Thursday, the George branch will contact you with a time arrangement. We apologize for any inconvenience caused. Kindest Regards, 
PjVw
Pieter johan Van wyk's update26 Jun 2019, 11:47
Reviewer Update
Thank you. Can you tell me what time they will be arriving as I was told by vodacom to meet them in town because I live on a farm and it's important for me to know at what time they will be in Riversdale so that I can drive to town.
PjVw
Pieter johan Van wyk's update27 Jun 2019, 11:07
Reviewer Update
I would give a 5 star only to the driver covering Riversdale western cape on Thursday the 27th of June. he had excellent service. Thank you driver.
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply27 Jun 2019, 11:15
Official
Good day - thank you for the compliment and thank you for your patience.