CN
Cynthia N
1 reviews | Active since Aug 2024
09 Dec 2024, 13:29
RAM Does not care about customers
Ram promised to deliver my parcel last week Thursday Tracking number UARZZNXL...Today I am still awaiting the delivery, no update when I check the website it still says intransit. Worst service
Helpful (0)
Replies (2)0
Replies (2)
Ram Hand To Hand Couriers's replyOfficial
09 Dec 2024, 13:58Good day Cynthia ,
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologise for delay caused .
We will dispatch your parcel as soon as possible .
Thank you
Ram Management
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologise for delay caused .
We will dispatch your parcel as soon as possible .
Thank you
Ram Management
Ram Hand To Hand Couriers's reply09 Dec 2024, 13:58
Official
Good day Cynthia ,
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologise for delay caused .
We will dispatch your parcel as soon as possible .
Thank you
Ram Management
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologise for delay caused .
We will dispatch your parcel as soon as possible .
Thank you
Ram Management
CN
Cynthia N's updateReviewer Update
09 Dec 2024, 21:27I am tired of the copy and paste response you have been responding with, I will have to make a formal complaint to National Consumer Commission or the Provincial Consumer Affairs Office. You can return the goods and refund me my full amount that I paid for the goods including the one I paid for delivery
CN
Cynthia N's update09 Dec 2024, 21:27
Reviewer Update
I am tired of the copy and paste response you have been responding with, I will have to make a formal complaint to National Consumer Commission or the Provincial Consumer Affairs Office. You can return the goods and refund me my full amount that I paid for the goods including the one I paid for delivery