1 reviews | Active since Feb 2019
RAM DOES NOT ADHERE TO REQUIRED REGULATIONS
RAM does not adhere to the regulations in terms of social distancing. Today is my second experience at the hands of a RAM driver and passenger. Last time they refused to leave a parcel unless my security would sign for it. When he refused they started an aggressive argument with him. I eventually went out and against my better judgement signed. The RAM individual was not wearing his mask and it was an awful experience. Today RAM arrived to deliver a parcel - actually an apology gesture from L'Occitane following the incident described above. The driver and passenger refused to leave the parcel - just as aggressive. There was no social distancing being maintained. We did not accept the parcel. And as a result we will no longer allow access to RAM as they do not adhere to specific restrictions. Reg number today - FP07RMGP.
We sincerely apologise for the driver's misconduct and behaviour when providing a service to you.
Please provide to us the waybill number for the parcel you were expecting to be delivered yesterday, as well as the delivery address so that we can escalate to the operations manager to resolve at the soonest possible time.
We sincerely apologise for the driver's misconduct and behaviour when providing a service to you.
Please provide to us the waybill number for the parcel you were expecting to be delivered yesterday, as well as the delivery address so that we can escalate to the operations manager to resolve at the soonest possible time.