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Challis H

1 reviews | Active since Apr 2023

04 Dec 2024, 16:17

Ram do not answer or respond

They do not answer their phones...been a few days. Used the Watsapp line....it says my responses are invalid. It has to be the most useless customer service contact ever.....I didn't even get customer service. I bet the employees sit there while the phones ring. Disgusting disgusting disgusting

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Replies (2)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply04 Dec 2024, 16:55
Official
Good day Challis Henri
Please be advised your parcel is in our Hub , service is a 3-5 working day service . 

We apologize for the delay caused on your side , your parcel will be dispatched as soon as possible 

Thank you 

Ram Management 


CH
Challis H's update04 Dec 2024, 17:17
Reviewer Update
Thankyou. But my review is about no answering of the phones and the Watsapp invalid responses. The parcel is negligible , the services is my concern. So many bad reviews for such a modern group. I'll see if what you say is true. Friday is 5 days.