RAM delivery worst service

Worst delivery service, the communication has been very disappointing. They only send one sms that delivery is between 8 and 6pm. They don't bother calling when they on their way or even arrive. This is the 2nd time i have waited at the office all day and no one arrived, today at 5pm after i called the whole day, they updated my delivery to non delivery, Then at 6pm after i have long left the office, they decide to show up. No phone call no sms nothing. Its been 2 weeks now and I still haven't received my package. The lack of communication is very frustrating