KC
Kishalya C

1 reviews | Active since Feb 2015

10 Dec 2019, 15:27

RAM DELIVERY SERVICE SUCKS!

Good day I would like to report the terrible service received by Ram Couriers. I was suppose to have received my product within 2-5 working days. O ordered on the 29th Nov but to this day have no product delivered. I keep calling and after a long time on the call I get told that Ram is busy with stock take and will deliver tomorrow which is the 8th day. Please deliver my stuff. This is rather frustrating!

0
Replies (2)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply11 Dec 2019, 11:22
Official
Good day. Thank you for your post. Our most humble apologies for the late delivery and service level you have received. Your compliant will be lodged and handed over to senior management to investigate further and deal with relevant parties that contributed to you complaint. We will arrange the parcel be dispatched at the soonest date. Kind regards 
KC
Kishalya C's update11 Dec 2019, 14:12
Reviewer Update
I would like an estimated time of delivery please. This product was a gift, clearly there is no urgency in your service.
Frustrated!