JM
Jessica M

1 reviews | Active since Dec 2024

11 Dec 2024, 08:30

Ram delivery / No updates.

The parcel from Bash arrived at Ram Isando ware house on the 5th of December 2024, it was supposed to be delivered Tuesday 10 December 2024, the last update on their website was on the 7th December 2024, i tried calling their agent , i tried them on WhatsApp and there's no update since 7 December 02:50am. It is frustrating and there's literally zero communication from their side.

0
Replies (3)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply11 Dec 2024, 12:55
Official
Good day Jessica

I hope this message finds you well.  We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding.  We will deliver the parcel as soon as possible.

We do humbly apologies for delay caused . 

We will ensure we deliver your parcel before Friday.
Thank you 
Ram Management 
JM
Jessica M's update11 Dec 2024, 13:17
Reviewer Update
Good day.

I am leaving the city Thursday evening , this is such an inconvenience on my side. Fix up and do better.


JM
Jessica M's update12 Dec 2024, 04:32
Reviewer Update
Hey,

I am leaving Germiston tonight, i should have received my parcel om Tuesday . You apologizing but not being helpful .

What is your way foward , i really dont have time i need to leave here tonight