TC
Tania C

1 reviews | Active since Dec 2016

12 Jan 2024, 14:37

RAM delivery - Complaint iro driver/delivery guy

My rating of one star is only iro the delivery guy from RAM. I'm extremely disappointed by the manner in which the driver of RAM, Moses treated me disrespectfully! He refused to give me his name, i later on learned it to be Moses, when I asked for it, as I indicated to him I'm going to report him for the manner in which he spoke to me and not honoring arrangements. I received Moses interaction with me as a customer as being very disrespectful and even want to assume it is because I am a female and him being male! He has no phone manners at all or an idea of Custer service!! Thank goodness for a respectful man and competent manager at RAM Mr Selebogo who immediately has taken control of my complaint iro of Moses not keeping to delivery arrangements and the manner in which Moses treated me! I applause Mr Selebogo for his intervention, customer service and clear leadership! Moses can definitely learn from Mr Selebogo!!

5 STARS 🌟 🌟 🌟 🌟 🌟 to Mr Selebogo!

0
Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply18 Jan 2024, 09:03
Official
Good day Tania,

Thank you for reaching out to Ram Hand to Hand Couriers.  I would like to thank you for taking the time to write this review especially the part about the amazing service provided by Mr Selebogo we really appreciate it, we did look into the matter especially the behavior of the couriers and can assure you internal steps were taken and the courier attended to.  Please feel free to contact us should you need any parcel delivered we are always willing to assist you.