RM
Raphoka M
1 reviews | Active since Dec 2024
10 Dec 2024, 08:52
Ram customer service is horrible
very bad customer service,no delivery , they told me they lost my parcel and no communication whatsoever from RAM, now cant get through to customer service
Helpful (0)
Replies (5)0
Replies (5)
Ram Hand To Hand Couriers's replyOfficial
10 Dec 2024, 08:59Good day Raphoka
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologise for delay caused .
We will dispatch your parcel as soon as possible , after address change has been approved by your service provider .
Thank you
Ram Management
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologise for delay caused .
We will dispatch your parcel as soon as possible , after address change has been approved by your service provider .
Thank you
Ram Management
Ram Hand To Hand Couriers's reply10 Dec 2024, 08:59
Official
Good day Raphoka
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologise for delay caused .
We will dispatch your parcel as soon as possible , after address change has been approved by your service provider .
Thank you
Ram Management
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologise for delay caused .
We will dispatch your parcel as soon as possible , after address change has been approved by your service provider .
Thank you
Ram Management
RM
Raphoka M's updateReviewer Update
10 Dec 2024, 14:15I placed an order on the 25th November, when can I expect my delivery
RM
Raphoka M's update10 Dec 2024, 14:15
Reviewer Update
I placed an order on the 25th November, when can I expect my delivery
Ram Hand To Hand Couriers's replyOfficial
10 Dec 2024, 14:18The parcels are currently being sorted and arranged for delivery at our warehouses in Johannesburg. we will deliver the parcel before friday.
Ram Hand To Hand Couriers's reply10 Dec 2024, 14:18
Official
The parcels are currently being sorted and arranged for delivery at our warehouses in Johannesburg. we will deliver the parcel before friday.
RM
Raphoka M's updateReviewer Update
10 Dec 2024, 14:25If it has aarived at the dispatch hub, it's should show,
RM
Raphoka M's update10 Dec 2024, 14:25
Reviewer Update
If it has aarived at the dispatch hub, it's should show,
Ram Hand To Hand Couriers's replyOfficial
10 Dec 2024, 14:31Once they are scanned which they are in bulk you will receive and see updates.
Ram Hand To Hand Couriers's reply10 Dec 2024, 14:31
Official
Once they are scanned which they are in bulk you will receive and see updates.