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henrike L

1 reviews | Active since Nov 2010

01 Mar 2024, 07:04

RAM COURIES IS USELESS

Delivery was suppose to be the 28 Feb 2024, no one phoned me. Then again on the 29 Feb 2024 I phoned them giving again my adress and telephone number and again no delivery and no one called. They are lying and told me Iam not at home. But I did change all my appointments just to wait for Ram Couriers and no one came.

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Replies (3)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply01 Mar 2024, 11:57
Official
Good day Henrike,

Thank you for reaching out to Ram Hand to Hand Couriers.  We have dispatched the order for delivery today and advised our couriers not to return with the stock at all today.  We apologize foe the delay we have caused as this is a matter from our side.  
hL
henrike L's update01 Mar 2024, 12:06
Reviewer Update
FOR 2 DAYS I HAVE CANCELL ALL MY APPOINTMENTS JUST TO SIT AND WAIT FOR RAM COURIERS.
THEN THEY WANTED TO TELL ME THE DRIVER HAD PHONED ME. BUT MY PHONE IS THE WHOLE TIME NEXT TO ME. AND IT SHOWS NO MISS CALLS FROM THE COURIER.
THIS IS REALLY POOR SERVICE AND I WILL NOT RECOMMEND ANYONE THAT I KNOW TO USE RAM COURIERS

Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply01 Mar 2024, 15:47
Official
Good day Henrike,

I am glad that we delivered the parcel successfully day we are once again sorry for the delay.