1 reviews | Active since Jun 2014
Ram Couriers will never see me again
After purchasing a product and Ram couriers picked it up, i received a notification for delivery, i could not be home for the delivery, and phoned the hub and made arrangements for an alternative delivery date, holding on for 15 minutes just to be call dropped i phoned again, a lady helped me confirming that my delivery were not logged and will send a notification through for same day delivery, still nothing, this is the worst company ever regarding feedback, alternative date for delivery and service on the phone.
Dont know if im going to receive this parcel ever and gone with a couple of rands, just before christmas, i will change my rating should someone phone me and arrange a delivery and deliver. the app also doesnt provide a option to change date of delivery, just change of address.
Thank you for reaching out to Ram Hand to Hand Couriers. We apologize for the delay of your parcel, we are currently in our peak season and get a lot of calls into our contact center, we are coming to make the delivery today and we will ensure that we do it without fail.
Thank you for reaching out to Ram Hand to Hand Couriers. We apologize for the delay of your parcel, we are currently in our peak season and get a lot of calls into our contact center, we are coming to make the delivery today and we will ensure that we do it without fail.