PV
Paul V

1 reviews | Active since Jan 2012

07 Nov 2019, 17:26

RAM couriers - Time wasters

Received a SMS and email this morning that my package was out for delivery. Waited whole day at home, seeing that I have to personally receive the package. Go on their site and use the live chat which at the time shows that they are online. And I end up waiting for a reply, and wait, and wait, and wait. Decide to use the track my parcel option only to see that it has been updated with only "RAMMobile NonDelivery - .". Come on people! Some of us can't afford to sit around waiting for people to not pitch. This is simply just bad, bad service.

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply08 Nov 2019, 07:35
Official
Good day, our most humble apologies for the inconvenience and delay caused. We will dispatch the parcel for delivery today and we  will also follow up with courier to ensure delivery takes place. Kind regards