RAM Couriers staff Bad customer service and lack of Soft Skills.

Ram couriers please train your staff to be more professional towards clients they lack soft skills and are very rude.

I was suppose to receive my parcel on 11 Aug 2021 its now 15 Aug 2021 and I still have not received it.

The Driver ***) called me on 11 Aug 2021 around 10am in the morning he stated that my address was incorrect and he didn't say this in a proper manner he was rude and hung up on me while we talking, I called him back numerous times I wanted to understand what was wrong with my address but he just answered and was mumbling words then kept on hanging up the call. I then called the call Centre on *** then to find out there was no problem with my address. It was not my first time using that address for a delivery TakeAlot delivered a parcel to me 3 weeks prior to this on the very same address. The lady in the call centre wasn't co-operative I told her the issue I had with the Driver and she just said " ok anything else you would like me to help you with" lol. She didn't give a damn. She asked if I was available on the 13th Aug 2021 to receive the parcel and I said yes I'm available, waited the whole day and no parcel came through. When I went online to track the parcel its sated my area was an unsafe place lol. It's nomore a wrong address problem but an unsafe place now. I still have not received the parcel it now the 15th.