CK
Corné Kruger
1 reviews | Active since Jun 2024
10 Jun 2024, 17:38
RAM Couriers most useless in RSA
Oh my work. I work with couriers daily but RAM must be the worst company I ever worked with. Blatant lies from drivers. Spent 2 days at home waiting for a deliver. Call centre useless!!!
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Ram Hand To Hand Couriers's replyOfficial
11 Jun 2024, 10:54Dear Corne Kruger
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
The matter has been escalated and we will arrange for delivery once the address has been updated.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
We will ensure your parcel is delivered today
Sincerely,
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
The matter has been escalated and we will arrange for delivery once the address has been updated.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
We will ensure your parcel is delivered today
Sincerely,
Ram Hand To Hand Couriers's reply11 Jun 2024, 10:54
Official
Dear Corne Kruger
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
The matter has been escalated and we will arrange for delivery once the address has been updated.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
We will ensure your parcel is delivered today
Sincerely,
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
The matter has been escalated and we will arrange for delivery once the address has been updated.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
We will ensure your parcel is delivered today
Sincerely,