Ram couriers lie
I had a parcel sent to me from tomtom. The package arrived and was ready and dispatched on Monday 18th December. As I tracked the parcel i noticed a note indicating incorrect address. I was puzzled as i furnished tomtom with my correct address. I called in to make enquiries. For some reason my city was not added and a jo'burg telephone number was indicated. I live in cape town and only use a cell phone. I was contacted by ram to confirm my address. Every day since then i was promised that the package would be delivered. After i reassured them that they needed to hand over the parcel to the security at the gate. Who was asked to receive and sign for the package -something that they do regularly. On Thursday 21st December i was told by the individual who oversees the wynberg area that he doesn't have any drivers to make the delivery that day but that he would ensure that it would be sent on Friday 22nd... on that same Thursday i exited the complex drove about 10m and saw a ram courier delivery van. I sarcastically asked if he has a package for me at number 58. After a couple of seconds he realised that i was the person who he was meant to deliver the package to that couldn't be delivered to. How was it possible that on thursday they did not have drivers in wynberg but 30mins later ther was a delivery made bot 10m from where i lived????? It is now 21.39pm on friday 22nd and the package still has not been delivered even though the **** assured me it would be..... the package has still not arrived. 5 days after it arrived in CT IM STILL WAITING!!!!
Good day
Thank you for your post
We do sincerely apologies for all inconveniences caused. this will be investigated and we will revert directly
Thank you
Warm regards
Ram Team
Good day
Thank you for your post
We do sincerely apologies for all inconveniences caused. this will be investigated and we will revert directly
Thank you
Warm regards
Ram Team
