ZS
Zuber S
1 reviews | Active since Nov 2024
12 Nov 2024, 16:45
RAM Couriers is a pathetic useless courier company
They are absolutely useless, their customer service is pathetic. They have now respect for customers and zero knowledge about anything. 2 days now on the tracking page it says parcel is out for delivery, I stay at work until 5pm when I normally finish at 4pm to wait for my delivery and few minutes before 5pm they say unsuccessful delivery. I order from Take A Lot, Uber Eats and so on, with Zero, I mean Zero issues. RAM couriers is the only company that there is issues, lies and that tracking page is nothing but lies. I will be contact Edgars Head Office to ensure that they do not use this useless company.
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Ram Hand To Hand Couriers's replyOfficial
18 Nov 2024, 09:38Dear Zuber Sayed
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
The parcel has been delivered.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's reply18 Nov 2024, 09:38
Official
Dear Zuber Sayed
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
The parcel has been delivered.
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.