CN
Celeste N
1 reviews | Active since Jun 2018
07 Feb 2020, 13:30
RAM Couriers horrible service!
I would like to complain regarding their services really sucks ! ,On Friday the 31st of Jan I received an email my package was received its been more than 5 days apparently it was misplaced at the warehouse. Not even one phone call from RAM couriers to ensure that this shall be sorted. The worst part is trying to get hold of there call center ,either on voice mall ,holding on for hours or the call cuts off. How unprofessional can you be not even replying on the live chat, *********** and clearly disrespectful!
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Ram Hand To Hand Couriers's replyOfficial
07 Feb 2020, 16:11Good day, thank you for your post. Our most humble apologies for the poor service you have received and also that you did not received your parcel. We will lodge the complaint and hand over to management to investigate as why you received your parcel late parcel, the relevant parties that contributed to you not receiving your parcel will be dealt with accordingly. Kind regards
Ram Hand To Hand Couriers's reply07 Feb 2020, 16:11
Official
Good day, thank you for your post. Our most humble apologies for the poor service you have received and also that you did not received your parcel. We will lodge the complaint and hand over to management to investigate as why you received your parcel late parcel, the relevant parties that contributed to you not receiving your parcel will be dealt with accordingly. Kind regards