RAM COURIERS HORRIBLE CUSTOMER SERVICE

I had a delivery scheduled for 7/03/2019 for an FNB product via Digital Planet. I was told it would arrive before 5.it never came and I was not called to be alerted to the fact that it would not be delivered. I waited at my office until 5:45 because I had been told deliveries are also made after 5pm on some occasions. I had to call and waited 10minutes before anyone answered. I was then told the same thing I had been told before that the package was out for delivery. In tracking the package on the RAM site I then saw that the logs were completely inaccurate, claiming that I had bee called and was unreachable, when in fact I am actually on my phone all day and did not receive a single phone call either on the 6th or 7th or 8th!!!!The fact that the drivers are lying about the logs is also irritating! it is now afternoon, and I have not received my package nor has anyone called back to let me know what is happening!!! I am extremely upset! Get your act together RAM COURIERS!!!!! Other couriers give updates on any delays, an easy system to manage customer expectations!!!You don't have that???HOW!!! in this digital age. AWEFUL!!!!worst service I have ever received with an online delivery IN MY LIFE!!!!