DJ
Daphne J

1 reviews | Active since Sept 2024

07 Sept 2024, 11:15

RAM Couriers great service

Thanks to RAM Couriers for their continued great service in delivering my Clicks online orders.

There were days when delivery was attempted when I was not at the delivery address, but the drivers and their HO support politely took note of my alternate delivery date and ensured delivery. Also appreciate that their HO support call me when delivery couldn't be done, and then reschedule.

This is what a customer centric courier service should be!

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply10 Sept 2024, 09:23
Official
Dear Daphne John,
 
 We are thrilled to receive your positive comment acknowledging the excellent customer service you have received from our team.
 We are delighted to hear that our efforts to resolve your delivery was successful and appreciated. 
 Your kind words and recognition of our teams hard work means a great deal to us, we strive to provide the highest level of service.
 Thank you for your continued support and trust in our courier services, we value your business and look forward to continuing to serve you with the same level of dedication and care.
 
 Please do not hesitate to reach out if you need anything in the future. 
 
 Best regards,
 RAM Team.