SG
Shaun G
1 reviews | Active since Feb 2013
11 Dec 2024, 11:34
Ram Couriers, Extremely Unreliable
I ordered items online with a 3-5 day delivery time. This was for a special occasion. The items did not arrive, 8 days later. On contacting the supplier, they noted that the package is with Ram Couriers. On Ram's side, the package is sitting at their depot and as they are backlogged with taking on more work than they can handle, they can't even tell me when I will receive my package. I have even told them that I will come to the depot and collect it personally, to which they refused. How can they not stick to their SLA's and refuse for me to collect my own property from their depot. Pathetic !!!!
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Replies (2)0
Replies (2)
Ram Hand To Hand Couriers's replyOfficial
11 Dec 2024, 12:46Good day Shaun
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologies for delay caused .
Thank you
Ram Management
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologies for delay caused .
Thank you
Ram Management
Ram Hand To Hand Couriers's reply11 Dec 2024, 12:46
Official
Good day Shaun
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologies for delay caused .
Thank you
Ram Management
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologies for delay caused .
Thank you
Ram Management
SG
Shaun G's updateReviewer Update
11 Dec 2024, 12:49I am not looking for your apologies I am looking for my package.
If you want to assist me, arrange for me to collect my property from your depot.
I don't see why that is so difficult ????????????
If you want to assist me, arrange for me to collect my property from your depot.
I don't see why that is so difficult ????????????
SG
Shaun G's update11 Dec 2024, 12:49
Reviewer Update
I am not looking for your apologies I am looking for my package.
If you want to assist me, arrange for me to collect my property from your depot.
I don't see why that is so difficult ????????????
If you want to assist me, arrange for me to collect my property from your depot.
I don't see why that is so difficult ????????????