Ram Couriers do you'll even work?

<p>Ram Couriers is disturbingly laid back on their call centre tasks. They do not log in customers arrangements for delivery and they lie that they have ever even made contact with the customer. Then they deny the problem lies with them. Take note, Ram Couriers does not contact the customer when delivering. They do not even attempt to deliver the package. They drive up to your house and drive away. Ram Couriers contacted me to state that I missed the delivery and I requested them to deliver the package today at 2pm. I logged onto their site to check if the package had left, thereafter I contacted the call centre and they stated that I missed the deliver at 12:17pm because the previous call centre advisor did not even log the arrangments but instead stated that I was unreachable...never mind the conversation we had. Today the call centre advisor was suppose to identify if the delivery vehicle could come back as it was minutes after "I missed the delivery", she was suppose to phone me and let me know yet again the query was not logged. I had to make contact again, speak to another advisor.....RAM COURIERS NEEDS TO TAKE RESPONSIBILITY FOR THEIR INFERIOR LAZY CALL CENTRE STAFF!!! Should you wish for me to pull out phone records to prove my conversations and arrangements, I would be much abliged. </p>