MG
Madelein G
1 reviews | Active since Feb 2021
19 Feb 2021, 11:27
RAM Couriers delivery
RAM Couriers delivered a parcel to us today from Vodacom
They pressed the hooter, I get up, fetch my key and before getting to my front door they pressed the hooter again, by the time I got outside they were already leaving.
The time from the first hooter till I got to my front gate was less than 60 seconds. I had to stop them to get my parcel.
Why so impatient, or do they get paid paid extra if they have to deliver to the same address twice if the first delivery was unsuccessful.
Totally unexcaptable
Helpful (0)
Replies (5)0
Replies (5)
Ram Hand To Hand Couriers's replyOfficial
19 Feb 2021, 16:33Good day Madelein.
We sincerely do apologise for the incident of the delivery. Please do note that we do not tolerate such and will endeavour to resolve the matter at the highest degree possible.
Please provide to us the tracking number for the parcel so that we can be able to investigate the conduct of the delivery.
Kind regards.
We sincerely do apologise for the incident of the delivery. Please do note that we do not tolerate such and will endeavour to resolve the matter at the highest degree possible.
Please provide to us the tracking number for the parcel so that we can be able to investigate the conduct of the delivery.
Kind regards.
Ram Hand To Hand Couriers's reply19 Feb 2021, 16:33
Official
Good day Madelein.
We sincerely do apologise for the incident of the delivery. Please do note that we do not tolerate such and will endeavour to resolve the matter at the highest degree possible.
Please provide to us the tracking number for the parcel so that we can be able to investigate the conduct of the delivery.
Kind regards.
We sincerely do apologise for the incident of the delivery. Please do note that we do not tolerate such and will endeavour to resolve the matter at the highest degree possible.
Please provide to us the tracking number for the parcel so that we can be able to investigate the conduct of the delivery.
Kind regards.
MG
Madelein G's updateReviewer Update
19 Feb 2021, 16:45Good day
Thank you for responding.
The tracking number of the parcel was:
A***
Regards
Madelein
Thank you for responding.
The tracking number of the parcel was:
A***
Regards
Madelein
MG
Madelein G's update19 Feb 2021, 16:45
Reviewer Update
Good day
Thank you for responding.
The tracking number of the parcel was:
A***
Regards
Madelein
Thank you for responding.
The tracking number of the parcel was:
A***
Regards
Madelein
MG
Madelein G's updateReviewer Update
19 Feb 2021, 16:46"A***"
MG
Madelein G's update19 Feb 2021, 16:46
Reviewer Update
"A***"
Ram Hand To Hand Couriers's replyOfficial
19 Feb 2021, 16:51Please provide it as a private reply so that we can be able to view it, it is currently masked.
Ram Hand To Hand Couriers's reply19 Feb 2021, 16:51
Official
Please provide it as a private reply so that we can be able to view it, it is currently masked.
Ram Hand To Hand Couriers's replyOfficial
22 Feb 2021, 11:01Good morning.
We will escalate this matter to the operations manager for immediate intervention.
Tracking shows that the parcel was delivered in the morning of the Friday, as per below:
- DELIVERED, RECEIVED BY LOUISE NORRIS
Kind regards.
We will escalate this matter to the operations manager for immediate intervention.
Tracking shows that the parcel was delivered in the morning of the Friday, as per below:
- DELIVERED, RECEIVED BY LOUISE NORRIS
Kind regards.
Ram Hand To Hand Couriers's reply22 Feb 2021, 11:01
Official
Good morning.
We will escalate this matter to the operations manager for immediate intervention.
Tracking shows that the parcel was delivered in the morning of the Friday, as per below:
- DELIVERED, RECEIVED BY LOUISE NORRIS
Kind regards.
We will escalate this matter to the operations manager for immediate intervention.
Tracking shows that the parcel was delivered in the morning of the Friday, as per below:
- DELIVERED, RECEIVED BY LOUISE NORRIS
Kind regards.