MA
Mohamed A

1 reviews | Active since Jul 2012

26 Aug 2022, 06:11

Ram couriers collections!!

Been waiting 3 weeks for an online order to be collected from me from RAM COURIERS. Every time I call I spoke to different consultant with different stories. Moosa apparently tried to reach me, my phones off as he stays which is TOTAL BS. Spoke to a gentleman by the name off Londi was advised they will call me when I’m not sure, called the next day was advised by Keenan empty promises that he will follow up with collections n call me back and update me. Vodacom should carry on using RAM Couriers if this is the service they also want to give customers for online purchases. One rotten potato spoils the whole bag. Not sure why ram is so useless to collect!!! Will never use Vodacom online if ram is there courier company for the future!!

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Replies (3)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply26 Aug 2022, 09:59
Official
Good day Mohamed.

Thank you for contacting RAM HAND-TO-HAND Couriers.

I completely understand how frustrating this must be and sincerely apologize for the delayed collection of your parcel and the inconvenience caused. I have checked on the order and it reflects that the collection has been closed. 

I have contacted the collection team supervisor to assist with resolving this matter today. Please can you confirm, which address will be be available for collection ?

MA
Mohamed A's update26 Aug 2022, 10:01
Reviewer Update
251 10TH AVENUE
FLAT 16 I can’t recall how many damn times I had to tell u guys the same thing with the address.
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply26 Aug 2022, 11:32
Official
Thank you very much for the feedback. 

The collection has been assigned and the courier will collect today, he will contact you when in the area to collect.