RAM COURIERS BAD SERVICE

The WORST EXPERIENCE I'VE EVER HAD WITH A COUJRIER COMPANY. 1. The system says tuesday night parcel left isando call Isando they say 15 hrs the parcel would be arriving in cape town. After bout 56 phone calls some they've put me on hold for 11 min then cut the call. they never return your calls either. WE are on Friday is till have not received my parcel. This is after I've made special request for early delivery cause I'm flying out of the country a bit later today. Only to find out from the call center this morning no remarks on the system as requested numerous times.

I even spoke to there manager Ratabile. Which made empty promises to call me once the parcel arrives. Still no call. What a pathetic company to do business with. Up untill now im on the line for 12.35 min already holding on to speak to Ratabile but for some or other reason he is not taking my CALLS.

I want a Senior MANAGER to make urgent contact with me regarding this matter.

Iv e asked to receive my parcel by 10:00 hrs today.

Magda Korff ***