1 reviews | Active since May 2015
RAM Couriers bad service
Shocking service from RAM. Been waiting a 4 days for an answer as to when I’m getting my parcel. Sent the parcel out to my business the Friday, I was not in and asked my manager to sign for it. The driver would not allow it as he wanted my ID. I was ok with that and he confirmed that he would re-deliver on the Tuesday. Tuesday came and I tracked my parcel on RAM’s website and it stated deliver address unknown, but they were there the previous Friday. After hundreds of phone calls I spoke to Lorraine Mtetwa at the Pretoria depot and she promised to sort it out and come back to me. It’s now two days later and haven’t heard a thing from her. My parcel is a purchase from Vodacom, will suggest they use other couriers other wise I will rather buy from another cellphone provider
Apologies for the experience you had with the delivery attempt of your parcel and any other inconveniences caused in this regard.
We still await authorisation from Vodacom to have your parcel updated the details you have recently provided to us. As soon as they revert, we should be able to dispatch your parcel for delivery at the soonest possible time.
Kind regards.
Apologies for the experience you had with the delivery attempt of your parcel and any other inconveniences caused in this regard.
We still await authorisation from Vodacom to have your parcel updated the details you have recently provided to us. As soon as they revert, we should be able to dispatch your parcel for delivery at the soonest possible time.
Kind regards.
The delivery matter has been resolved as we have also received authorisation from Vodacom. You will be contacted by the Pretoria branch to make delivery arrangements with you at the soonest.
The delivery matter has been resolved as we have also received authorisation from Vodacom. You will be contacted by the Pretoria branch to make delivery arrangements with you at the soonest.