MP
Maria P

1 reviews | Active since Nov 2014

11 Apr 2024, 11:42

RAM Couriers

Terrible service received from RAM Couriers. Took 5 days to deliver & when they eventually got here, my parcel was not even on that vehicle even though they had it on their phone. (Arrived here at 5:35) Delivered on day 6 at 6:05. I had to wait around for two days for the delivery. The driver/assistant were friendly though.

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply12 Apr 2024, 17:32
Official
Good day,

Thank you for reaching out to Ram Hand to Hand Couriers.  Firstly we are glad that the parcel has been delivered successfully to you without fail.  The parcel was initially scheduled to be delivered before the 10th of April and it was delivered exactly on the 10th of April, the delay came due to that we do not service your area on a daily basis hence an extra day it took us to deliver the order.  We humbly apologize for the inconvenience we have caused you with the delivery.