VB
Vuyisile B
1 reviews | Active since Jul 2020
07 Jul 2020, 08:30
Ram Couriers are In competed
Hi on the 27th of June 2020 I bought a 5G sim card including router and Its the 7th of July and Ram hasn't delivered my goods and I had told them that I had lost my Identity document and drivers License but i had made an Affidavit specifying that and I had made a plan to get my temporary drivers and a 3 months Bank statement for proof of residents and RAM couriers has still not delivered and I have sent countless messages on their support team website and they haven't responded to me even now and I have paid them in full what do I do from here please Help!!!!
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Ram Hand To Hand Couriers's replyOfficial
07 Jul 2020, 15:50Good day.
Please note that the parcel has been kept in the warehouse since 30/06/2020 and was forced to be returned back to the sender due to:
-Outgoing Call - Follow up Account Query - client lost his original ID awaiting feedback from sender for authorization of license
Rain did not provide to us the authorisation to redeliver your parcel when you do not have an original ID.
Please contact Rain directly for delivery instructions and policies for future deliveries.
Kind regards.
Please note that the parcel has been kept in the warehouse since 30/06/2020 and was forced to be returned back to the sender due to:
-Outgoing Call - Follow up Account Query - client lost his original ID awaiting feedback from sender for authorization of license
Rain did not provide to us the authorisation to redeliver your parcel when you do not have an original ID.
Please contact Rain directly for delivery instructions and policies for future deliveries.
Kind regards.
Ram Hand To Hand Couriers's reply07 Jul 2020, 15:50
Official
Good day.
Please note that the parcel has been kept in the warehouse since 30/06/2020 and was forced to be returned back to the sender due to:
-Outgoing Call - Follow up Account Query - client lost his original ID awaiting feedback from sender for authorization of license
Rain did not provide to us the authorisation to redeliver your parcel when you do not have an original ID.
Please contact Rain directly for delivery instructions and policies for future deliveries.
Kind regards.
Please note that the parcel has been kept in the warehouse since 30/06/2020 and was forced to be returned back to the sender due to:
-Outgoing Call - Follow up Account Query - client lost his original ID awaiting feedback from sender for authorization of license
Rain did not provide to us the authorisation to redeliver your parcel when you do not have an original ID.
Please contact Rain directly for delivery instructions and policies for future deliveries.
Kind regards.