RAM COURIERS ARE DESPICABLE

Rain sim ordered 10 November 2019. Got a sms on Tuesday 12 November 2019 parcel out for delivery, noticed the delivery address was incorrect. I called and spoke to an employee (who's name I did not get as I was not in an office to note her name) She assured me that the address was updated and i would have to wait 24-48hrs for delivery. 13 November 2019, I called in again and spoke to NORMA, she updated the details and said I will receive delivery on Thursday 14 November 2019. At 5.38pm 13 November 2019, I received a call from the driver, promising to deliver my parcel on the morning of 14 November 2019. NO DELIVERY TOOK PLACE ON 14 NOVEMBER 2019, BY THIS TIME I HAD BEEN ASSURED BY NORMA, THE DRIVER AND SOCIAL MEDIA THAT DELIVERY WOULD TAKE PLACE. 15 NOVEMBER 2019 NEEDLESS TO SAY I AM STILL WAITING FOR THE DELIVERY. I CONTACT THE SOCIAL MEDIA AND AM ASSURED THE DRIVER WILL CALL ME NOW 11.42AM. 1.35PM I CALL RAM AGAIN, DEMAND TO SPEAK TO A MANAGER, SO JASON PICKS THE CALL AND ASSURES ME HE WILL CONTACT ME BY 2PM. WELL JASON DID CALL BACK AT 2.05PM TO INFORM ME THE DRIVER HAS BEEN HIJACKED AND ALL HIS PARCELS HAVE BEEN ****** AND THE POOR DRIVER IS SITTING IN A POLICE STATION. I FEEL FEATHERS FOR THE DRIVER, HAD HE BEEN MAN ENOUGH TO COMMIT TO HIS DELIVERY WHEN HE SAID IT WOULD BE DELIVERED YESTERDAY ALREADY THEN THIS REVIEW WOULD NOT HAVE BEEN POSTED. RAM COURIERS DO NOT GIVE A CONTINENTAL ABOUT THEIR CUSTOMERS, HAD I NOT CALLED IN FOR THE 4TH TIME, THE DAY WOULD HAVE PASSED WITHOUT ANY CONTACT TO ME. EITHER WAY I AM STILL SITTING "PIE N THE SKY" RAM HAVE ABSOLUTELY NO CUSTOMER SERVICE IN PLACE, THEY DISGUST ME PERIOD