KK
Kkk K

1 reviews | Active since Dec 2023

01 Dec 2023, 07:49

***** RAM COURIERS

I have received an sms from Clicks on the 28/11 my item will be delivered, at 12:50 I received another sms my item was delivered I did not receive anything when I called Clicks they said the item was delivered and Roseann received the item. I have been calling Ram and the lady is lien to me she said in Wednesday definitely my item will be delivered as it was sent to a Clicks store.on the 30/11 the lady from Ram called me saying Nereshnie from Clicks Phoenix said I picked up the item. RAM IS LIEN TO ME AND GIVING ME DIFFERENT STORIES IF I DONT RECEIVE MY ITEM TODAY 1ST December I will take this matter further. Who ever received my item must show the Clicks card that was used online and their ID and Bank card that was used when making the purchase. I have paid delivery costs so why lie I selected click and collect when it is clearly on my invoice delivery.

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Replies (4)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply01 Dec 2023, 09:54
Official
Good day ,

Thank you for reaching out to Ram Hand to Hand Couriers.  We will send the couriers back to the shop today to rectify the matter and we will be in touch. 
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply01 Dec 2023, 10:06
Official
I understand I assure you by COB today it will be resolved. 
KK
Kkk K's update01 Dec 2023, 17:04
Reviewer Update
It is now 5pm I did not receive anything. I will take this matter further. I'm been fooled everyday wrong information staff from RAM are giving me. I received a parcel from tfg why couldn't my item from Clicks come with that item but its from RAM. PATHETIC SERVICES EVEN CLICKS I WILL COMPLAIN. from the 28/11 false messages regarding my item.
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply02 Dec 2023, 10:07
Official
Good day,

please note that we have collected the shipment and made delivery sorted out.